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Residential NBN Fibre Services

Overview
Applications
Features and benefits
Pricing
Availability
Documents
Ordering
Notes

Overview

Our Residential NBN Fibre Services deliver a wide variety of technologies in one easy solution. It meets the connectivity requirements of families and small home based businesses without the expensive outlay into required equipment. The Residential NBN Fibre Service is developed with customer freedom in mind, no lock-in contracts, no bundled packages, no excess fees and no overseas call centres. The data allowance conditions are simply generous with unmetered upload data.

Applications

The Residential NBN Fibre Services are targeted at the residential and small scaled home based business market with low-medium security requirements.

For small business deployments with a maximum of six workplaces and low-medium security requirements, we advice our Small Business NBN Fibre Services.

Medium scale businesses or any deployment with medium-high security requirements are best succesfully implemented with our Unmanaged or Managed Business NBN Fibre Services.

Features and benefits

  • Healthy mix of plans with a wide variety of speeds, suitable for both the low and high volume usage customer;
  • Upload data usage is NOT calculated in your data allowance;
  • HIGH shaping speeds and NO excess bills;
  • MONTHLY plans with options to commit to 6 or 12 months to reduce connection fees;
  • We do NOT oversell our bandwidth and we do NOT shape certain traffic types;
  • NO overseas call centre for sales, accounts and technical support;
  • We are a Queensland regional based company in existance already well over 12 years;
  • 1 hour ON-SITE installation and support is included to get you going;
  • Avoid frustration and sign-up with an ISP with NO TIO-complaints on record;
  • We do NOT give or sell you a cheap modem. Instead we provide you free of charge with a multi-award winning German produced router which has to be returned after disconnection of the service.

Pricing

Monthly schedule
Plan NameMonthly
Price
Included data ShapingIP Number
DownloadUploadPrice per GB
Residential NBN Fibre Service - 12/1Mbps - 50GBA$ 44.9550GBFreeA$ 0.90 256KbpsDynamic
Residential NBN Fibre Service - 12/1Mbps - 100GBA$ 49.95100GBFreeA$ 0.50 512KbpsDynamic
Residential NBN Fibre Service - 12/1Mbps - 200GBA$ 59.95200GBFreeA$ 0.30 512KbpsDynamic
Residential NBN Fibre Service - 12/1Mbps - 400GBA$ 69.95400GBFreeA$ 0.17 1024KbpsDynamic
Residential NBN Fibre Service - 12/1Mbps - 800GBA$ 89.95800GBFreeA$ 0.11 1024KbpsDynamic
Residential NBN Fibre Service - 25/5Mbps - 50GBA$ 54.9550GBFreeA$ 1.10 256KbpsDynamic
Residential NBN Fibre Service - 25/5Mbps - 100GBA$ 59.95100GBFreeA$ 0.60 512KbpsDynamic
Residential NBN Fibre Service - 25/5Mbps - 200GBA$ 69.95200GBFreeA$ 0.35 512KbpsDynamic
Residential NBN Fibre Service - 25/5Mbps - 400GBA$ 79.95400GBFreeA$ 0.20 1024KbpsDynamic
Residential NBN Fibre Service - 25/5Mbps - 800GBA$ 99.95800GBFreeA$ 0.12 1024KbpsDynamic
Residential NBN Fibre Service - 50/20Mbps - 100GBA$ 69.95100GBFreeA$ 0.70 512KbpsDynamic
Residential NBN Fibre Service - 50/20Mbps - 200GBA$ 79.95200GBFreeA$ 0.40 512KbpsDynamic
Residential NBN Fibre Service - 50/20Mbps - 400GBA$ 89.95400GBFreeA$ 0.22 1024KbpsDynamic
Residential NBN Fibre Service - 50/20Mbps - 800GBA$ 109.95800GBFreeA$ 0.14 1024KbpsDynamic
Residential NBN Fibre Service - 100/40Mbps - 200GBA$ 89.95200GBFreeA$ 0.45 512KbpsDynamic
Residential NBN Fibre Service - 100/40Mbps - 400GBA$ 99.95400GBFreeA$ 0.25 1024KbpsDynamic
Residential NBN Fibre Service - 100/40Mbps - 800GBA$ 119.95800GBFreeA$ 0.15 1024KbpsDynamic

Incidental schedule
DescriptionChargeable unitPrice
Standard Connection ChargePer connectionA$ 150.00
Non Standard Connection ChargeTime and materialsHourly rate plus material cost
Order Cancellation Charge (before service is declared active)Per orderA$ 150.00
Change of data allowancePer modificationA$ 0.00
Change of speedPer modificationA$ 25.00
Incorrect fault call out feePer incidentA$ 150.00
Hourly ratePer hourA$ 75.00

Availability

Select your region:  

Development Rollout Status
ID Details ID Details NBNCo Fastel
Brownfields
4AAR ACACIA RIDGE QLD 4AAR-02 Calamvale Planned
Apr 2014
Inactive
4AAR-06 Algester Planned
Jan 2014
Inactive
4APL ASPLEY QLD 4APL-01 Aspley Active Inactive
4APL-02 Zillmere Partly
Inactive
4APL-03 Aspley Active Inactive
4APL-04 Aspley
Bridgeman Downs
Active Inactive
4APL-05 Bridgeman Downs
Carseldine
Planned
Dec 2013
Inactive
4APL-06 Carseldine Planned
Jan 2014
Inactive
4NDG NUDGEE QLD 4NDG-01 Banyo
Nudgee
Nudgee Beach
Planned
Nov 2013
Inactive
4NDG-02 Banyo
Northgate
Virginia
Planned
Jan 2014
Inactive
4NDG-03 Northgate
Nundah
Planned
Oct 2013
Inactive
4NDG-04 Northgate
Nundah
Planned
May 2014
Inactive
Greenfields
AYCA-FYWQH 25 Telegraph Road
1943 & 1961 Gympie Road
BALD HILLS QLD
AYAA-HVZ2Y Stage 1 Active Active
AYCA-FYVZW Holy Spirit Boondall
2167 Sandgate Road
BOONDALL QLD
AYCA-DZ1PY Stage 1 Active Active
AYCA-FYVMH Chelsea Apartments
16 Hamilton Place
BOWEN HILLS QLD
AYAA-EW1DZ Stage 1 Active Active
AYCA-KACW5 Madison Heights
29 Mayne Road
BOWEN HILLS QLD
AYCA-KACVB Stage End DD Planned
Unknown
Inactive
AYCA-FYWAF Nottingham Square
Nottingham Road
CALAMVALE QLD
AYAA-I073I Stage 6 Active Inactive
AYCA-KPWS1 Stage 7A Planned
Jul 2013
Inactive
AYCA-FYVLT Centrus
Holmead and Miles Platting Road
EIGHT MILE PLAINS QLD
AYCA-ENJSW Stage D Active Active
AYCA-FYWW9 Urban Edge
63 Blamey Street
KELVIN GROVE QLD
AYCA-EHDGB Stage 2 Planned Inactive
AYCA-FYWDK Park Precinct
Corner Waterloo & Cunningham Street
NEWSTEAD QLD
AYCA-EHDGB Stage 1 Active Active
AYCA-FYWM8 Silkwood
Balthazar Circuit
REDLAND BAY QLD
AYAA-FIVKB Stage A8 Active Active
AYCA-FYWJS Arise
Miles Platting Road
ROCHEDALE QLD
AYAA-GVMB7 Stage 1A Active Active
AYCA-FYW6O MCQ Sandgate Redevelopment
60 Wakefield Street
SANDGATE QLD
AYCA-FAEWM Stage 1 Planned
Unknown
Inactive
AYCA-FYV8Y 3169 Logan Road
UNDERWOOD QLD
AYAA-FKLEP Stage 5 Active Active

Documents

Residential NBN Fibre Service - Critical Information Summary
Residential NBN Fibre Service - Brochure
AVM Fritz!Box 7272 - Datasheet
AVM Fritz!Box 7272 - Manual

Ordering

We are proud on our personal service and like to talk to our potential customers.
Just give us a call on 1300 55 25 60 and we are ready to assist you.

Notes

Support

To facilitate adequate technical support of a high standard, only supplied Fritz!Box access equipment is supported. Other vendor equipment can mostly be used on this service without any problem, however no support will be given under any circuimstances.

An incorrect call-out fee will be charged when a technician attends to the premises and the fault is related to a wiring fault at the customer's end or related to incorrect configuration of computer and/or network equipment.

Onsite installation

The Standard Connection Fee includes 1 hour of on-site installation and support to get your computers, printers, phones, tablets, TV's and media players connected to the Fritz!Box. Fixed wiring and fittings, patch-cables, additional accessories and other telephone and network hardware are not included in the Standard Connection Fee.

Payment

The service is only available with a direct debit autority in place. Connection and monthly fees are charged in advance, other incidental fees and calling fees in arrears.